Returns & Exchanges
At the TOYOTA GAZOO Racing Store, we want you to be fully satisfied with your high-performance gear. If your purchase doesn't meet your expectations, you can return or exchange unused items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
- 3.Ship to Racing HQ
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Quality Inspection & Refund
Once our team inspects the returned items, we will process your refund or dispatch your exchange within 5-7 business days to your original payment method.